Last Updated: 2nd of November, 2023

This Privacy Policy describes how Change & Ways (“we,” “us,” or “our”) collects, uses, discloses, and protects the personal information of users (“you” or “your”) of our website, mobile application, and any other services we provide (collectively, the “Services”). By accessing or using our Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect various types of information, including but not limited to:

1.1 Personal Information: When you use our Services, we may collect personal information, such as your name, email address, phone number, and other identifying information that you voluntarily provide to us.

1.2 Usage Information: We may collect information about how you access and use our Services, including your IP address, device type, browser type, pages visited, and the time and date of your visit.

2. How We Use Your Information

We may use your information for the following purposes:

2.1 Providing Services: We may use your personal information to provide you with the Services, including responding to your inquiries, processing transactions, and delivering requested information.

2.2 Improving Services: We may use your information to improve our Services, analyze user behavior, and enhance the user experience.

2.3 Communication: We may use your email address to send you updates, newsletters, and promotional materials, but you can opt-out of these communications at any time.

2.4 Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We may share your information with third parties under the following circumstances:

3.1 Service Providers: We may disclose your information to third-party service providers who help us operate and maintain our Services.

3.2 Legal Obligations: We may disclose your information if required by law or in response to a subpoena, court order, or government request.

3.3 Business Transactions: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

4. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect information about your browsing activities. You can set your browser to refuse all or some browser cookies, but this may limit your ability to use certain features of our Services.

5. Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.

6. Your Choices

You can opt-out of receiving promotional emails from us by following the instructions in the emails. You can also review and update your personal information by contacting us.

7. Children’s Privacy

Our Services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us, and we will take appropriate steps to delete that information.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time, and the revised version will be posted on this page with the “Last Updated” date. Please review the Privacy Policy periodically for changes.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at meike@changeandways.com.au.