Creating people-focused business environments

At Change & Ways, we believe doing business needs to feel good and do good. A great business should not only make their people smile, but also make a difference in this world. Change & Ways can help you establish a people-focused approach to doing business, creating an exceptional experience for both your customers and employees; putting smiles on your people's faces and encouraging brand loyalty and advocacy for life.

Here's how we can help your business

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Customer Experience

Listen to your customers and create brand loyalty and advocacy for life.

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Employee Experience

Create stronger bonds with your employees and unleash their full potential.

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Ways of Working

Reinvent, reshape, and reimagine how you operate and do business.

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Make a Difference

Link the purpose of your organisation to a way to do good, and make an impact.

Hi, I'm Meike, the Founder of Change & Ways

Photo of Meike, the founder of Change & Ways

"The mission of Change & Ways is to contribute to a kinder, more authentic world, by creating business environments that provide both employees and customers with an exceptional, people-focused experience. I have devoted my career to specialising in business operations, customer & employee experience, and change & transformation programs, just so I can help businesses feel and do good."

Check out what our clients say!

Kirsty Mead

Executive Director,

Pelvic Pain Foundation of Australia

"Our Customer Experience project with Change & Ways was worthwhile and our experience with Meike was tremendously positive! I can say implicitly that Meike took the time to understand our needs, did not presume any knowledge and added value to our organisational direction by highlighting opportunities we had not previously focused on. These recommendations were sensible and easy to implement. We are now using various metrics to monitor the recommendations made and have seen positive outcomes in a short time in the areas we focused on."

Heidi Wolff

Commercial Photographer

"I really enjoyed the ('Introduction to Customer Experience') workshop as it provided an overall view of what Customer Experience is and areas to explore for my business"


Get In Touch

Do you have any questions, or would you like to learn more? We'd love to hear from you!

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